Data portability

Reading time: 5 minutes.

This article explains how to work with creating Data portability request.

Subject has right to access his personal data handled by company in structured form for other purposes e.g. handing in these information to another company.

Creating request

Find subject in subject database using search bar located in navigation pane.

When you find your subject click on New request and select Data portability.

New request is created at the bottom of the page in "Request History" table.

Tip

If DPO or Data Administrator has received a request (email, letter, etc.) to perform tasks related to the subject's recognized personal data, one or more files may be attached in electronic form (docx, pdf, txt, jpg, etc.) to subject's detail.

Continue to Request detail. You are able to set received date and deadline for processing the request. “Request receive date” is usually date when request was created, and deadline is 30 days after received date. In this step you are able to change these dates.

When dates are set, click on Initiate request review to continue working with request.


If you decide to cancel or decline request, click on respective buttons. To finish canceling or declining request, you need to fill pop up window with a comment to describe reason for such activities.



In next step you need to select subject's recognized personal data. When you are finished with reviewing the document and you selected preferred data, click on Finish review. 

At this step, you can also extend the deadline for processing your application. To confirm the extension, it is necessary to fill in the pop-up window with the reason and set a new date for settlement.


The request is now in the “Finishing” state, and all the information about the task data are displayed in a table. At this step, you can download the justification text (you can use template or make changes right in text window) as PDF and request data as XLXS and list of annotations as CSV file.

Window with information about PDF export will pop-up and you can select PDF language and choose identifiers that will be included in file.
Clicking on Download PDF file is automatically downloaded to your computer and you can complete the request.


Notice

The PDF document, XLXS and CSV file containing the request information can only be downloaded in the "Finishing" step. Before completing the request, you will be notified of the option to download this file.

The request is in the "Completed" state and all information about the request is displayed in a transparent table.

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